Privacy policy

When you submit our quote form we collect your name, phone number, email address, city, project type and approximate length of track. We also collect anonymous usage data (pages viewed, device type, referring source) through Google Analytics.

We use your details only to respond to your enquiry, prepare a quote, arrange an on-site measure and carry out work you engage us for. Analytics data helps us understand how the site is used and improve it.

We never sell your information. We share it only with service providers who help us operate, such as our email delivery provider and Google Analytics, and where required by law.

We advertise on platforms including Meta (Facebook and Instagram) and Google. These platforms may use cookies or similar technologies to measure ad performance. You can control this through your browser settings and the ad preferences in your Meta or Google account.

Enquiries are stored in our email system and kept only as long as needed for quoting, service and record-keeping obligations. We take reasonable steps to protect information from misuse, loss and unauthorised access.

You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email info@professionalpicturehanging.com.au or call 0491 491 029. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner.